How can we help?
Answers to common questions, plus how to reach us directly if you need more help.
Email support
For order issues, refunds or anything else — we typically reply within 24 hours.
support@healquick.in →Prescription help
Questions about an uploaded prescription or why an Rx order needs review.
support@healquick.in →Order & delivery
Track an order, report a delivery problem, or change a delivery address.
Open My Orders in the app →Frequently asked questions
Search for a medicine by name or brand in the app, add it to your cart, and check out. If it needs a prescription, you’ll be prompted to upload one before the order is confirmed.
Still need help?
Write to us at support@healquick.in and we'll get back to you within a day.